Signed in as:
filler@godaddy.com
Signed in as:
filler@godaddy.com
All verified orders will receive a confirmation email as well as a secondary email with tracking information
Where We Ship:
We ship within the USA excluding Alaska and Hawaii.
Estimated Shipping Times:
Orders are typically processed within 3-5 business days however because of unforeseen events it may take up to 7-14 business days to process. This does not include time in transit (shipping time).
OUR POLICY FOR UNPROTECTED PARCELS:
We will follow the claims policy with your selected courier to either locate your order or deem it as lost. This may take 6-8 weeks and is at the discretion of the courier.If your parcel has a GPS location or photographic evidence that it has been delivered to your property, is with a neighbor or at a secure location, we are not responsible for a refund or replacement.
WHAT WE DO NOT COVER:
WHAT WE DEEM AS DAMAGED:
Please contact us at sales@uptimetoolsllc.com within 3 days if your items have arrived damaged or if something is missing. We may ask for photos as evidence of damage.
HOW TO SUBMIT YOUR CLAIM:
If your parcel is lost or damaged, please contact us on sales@uptimetoolsllc.com from the email address you used to place your order. A member of our customer service team will assist you within 1-2 business days. All claims must be filed within 5 days.
Cancellations and Changes to Existing Orders:We typically do not change orders once they are placed due to them going directly into processing. If you do require a change please contact our customer service as soon as possible at sales@uptimetoolsllc.com
Are you local and want your order delivered? Contact us for more information!
Uptime Tools, LLC
Germantown, OH 45327
Copyright © 2023 Uptime Tools, LLC - All Rights Reserved.
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